I ordered and waited 15 minutes for two burgers chips and chicken bites, my partners burger was cold which he got changed, the chips were Luke warm and my chicken was warm to touch but cold in the middle like it was out of the fridge. We drove an hour and a half and spent £57 for half of our food to be cold. We complained once but if I was to complain again the rest of the food would have just gotten colder as service was so slow. I’m very disappointed, it’s expensive for fast food so you expect the food to atleast be hot
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Shake Shack is an American fast casual restaurant chain based in New York City.