I've had Shake Shack in many US cities and it is consistently good. I was excited when I saw it in London and couldn't wait to pop in. It was such a poor reflection on the brand. I ordered the same items I usually have in America (shack burger, chocolate malted shake and fries). The shake tasted the same and was great. The burger was just okay. The shack sauce was about the only thing that tasted the same. The burger patty was dry and over cooked and not great. The fries were horrible. They were cold and dried out, I barley ate a quarter of them. I'll stick to eating Shake Shack in the US after this visit.
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Shake Shack is an American fast casual restaurant chain based in New York City.