Had dealer service appointment organised after verbal confirmation that Shannons would reimburse me for part of a smash repair. I asked for a written confirmation so that I was not left holding the bill. It still hasn't arrived. Can't really call Shannons because they have hardly any telephone staff and take maybe an hour to get to you. Also that call won't be in writing will it?Having read other reviews I have a suggestion. If a claim starts going wrong could you please have the lovely, competent, people who sell the insurance product take over those claims and sort out the problems instead of the people who currently handle these more complex or hard to finalise claims? And hire more telephone staff.
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Shannons is a specialist car insurance provider for motoring enthusiasts and their vintage and classic vehicles. Get a free quote online today!
