We’re now around 80% of the way through our garage-to-annex conversion, and ShapeHouse has been with us from the very start. This journey began nearly four years ago. From the initial planning stages, which were complex and took almost three years, through to design and construction, the team has been professional, attentive, and incredibly supportive.The quality of the build so far is exceptional. The on-site team, particularly Louis and Guesty, have shown real craftsmanship, pride, and attention to detail. They never cut corners and always keep the site tidy and organised. It is rare to find tradespeople who take such genuine care in their work.The valuation-based billing system was a little confusing at first, but over time it has proved fair and accurate. On the rare occasions where there have been discrepancies, ShapeHouse has been quick to adjust and transparent throughout. Gez, the company director, has personally gone above and beyond to help resolve challenges, and in any project of this scale, how a company handles problems really sets them apart. ShapeHouse have consistently shown goodwill and flexibility, even taking on some additional works at cost where it made practical sense for both sides.While there have been a few unexpected extras that arose during the build, these were handled reasonably and professionally. Overall, ShapeHouse have demonstrated a strong commitment to quality, integrity, and customer satisfaction. We’re extremely happy with how the project has progressed so far and would not hesitate to recommend them.
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