Sent many emails regarding weeks with no response from this online webpage company one man band I've sent you many emails.They sent two of the wrong style necklaces so only have one style I presume!?No email verification of orderNo receipt And no invoice sent out with orders...No email contact after direct contact through their own website contact page. Clearly shows they are out to defraud customers. AVOID AT ALL COSTSFROM THEIR OWN WEBPAGEWith no email invoice or receipt accompanying the fake necklaces no one can meet your supposed return policy... And your refusal to respond and engage with queries through your own website the following can not be me... We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You'll also need the receipt or proof of purchase. We currently do not provide you with return shipping labels. The item should be in our PO Box before the 30 days have passed after your item shows delivered by the shipping company.We will only be able to cancel your order within the first 24 hours of placing your order. If more than 24 hours have passed we are unable to proceed with the cancellation request.contact us at .... Definitely no possibie
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At ShapeShine, we believe that true well-being starts with balance — in energy, mind, and design.
Our mission is to create everyday pieces that don’t just look good, but feel right — accessories made to support calm focus, grounding, and harmony in a busy, modern world.
Each of our pendants and wellness items is carefully crafted using natural mineral materials and stainless finishes to combine lasting quality with minimalist elegance. Every product goes through multiple quality checks before it reaches you, because our goal is simple: to make something you’ll genuinely love to wear.
We’re a small team that truly cares about our customers. Whether it’s a question, replacement, or support request, we’re committed to responding with honesty and care. Your feedback helps us improve and refine every step — from sourcing to service.
Starting with our signature pendant collection, we’re continuously evolving — bringing new products that meet higher standards of quality, craftsmanship, and genuine demand. Our goal is to grow with our community and offer pieces that enhance both style and well-being in meaningful ways.
We know we still have a lot to learn and improve, and we genuinely appreciate your understanding as we continue to grow. Every challenge and piece of feedback helps us become better — and we’re committed to putting in the effort every day to earn your trust.
ShapeShine isn’t just about style; it’s about connection, energy, and everyday balance.See more
