The service I encountered was completely unacceptable; it was the worst customer service call I have ever had. I attempted to explain my situation regarding double payments during the holiday season, which left me, a disabled veteran, with no funds. I was informed that this was not their issue. When I asked to speak to a manager, I was told he was there but refused to talk. Their demeanor was childish and smug, which is disheartening given the sacrifices made for this generation. It's truly appalling. If ridiculing and threatening disabled individuals is part of your approach, I can only guess how proud the service must be.
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Share My Loan is a loan lender with a difference, providing affordable joint loans to borrowers in the UK.
We have grown and developed into one of the more innovative and popular loan lenders in the market today. We’re proud of our pioneering peer-to-peer lending model, which benefits both lenders and borrowers who are looking for more affordable rates than they could maybe get elsewhere.
As with all reputable UK loan lenders, we’re authorised and regulated by the Financial Conduct Authority (FCA).
The FCA ensures that we comply with their rules and guidance, that we treat our customers fairly and that we lend responsibly.
This means that at Share My Loan we always make sure both borrowers can afford the loan repayments as each borrower will be jointly and individually responsible for the loan. This means that each borrower will be fully responsible for ensuring that the repayments are made until the loan has been paid in full. We take our status as a responsible lender very seriously, and we’re proud to be helping responsible borrowers.See more
