Purchased a Shark robot vacuum and have had nothing but problems with the app used to control it and the machine doesn't do a decent job at cleaning at all. The thing was a total waste of money. Trying to get support from the company has been so frustrating as well. I brought up the issue of the useless app and heard nothing back. Trying to contact them on their website is frustrating so I gave up. I DO NOT recommend Shark if you want good customer service and a product that works.
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