I have shopped with this company twice and on both occasions I have waited over a month with no communication whatsoever from the company. When I followed up, I am assured that the product is not far away. It is unacceptable to take a customer's money and then hang on to it without shipping the product or advising the status of the order. I asked who I could speak to however they would not provide contact details. I have got refunds on both occasions and I will shop elsewhere in the future.
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