Sharps condenser tumble dryer 16 months old under 2 year warranty. Failed power board. Arranged outsourced repair via Pacifica. Waited 8 days for service engineer to attend despite having elderly relative undergoing cancer treatment requiring frequent laundry, a 6month old baby and two children under 12 which had no effect on prioritisation. Advised Pacifica the appliance required a new power board. Engineer arrived after 8 days, stayed 5 minutes advising “requires new power board”. I had to hold my breath. No date for return visit. All calls to Pacifica go unanswered. A very stressful experience with no resolution in sight. Avoid at all costs.
Claim your business profile now and gain access to all features and respond to customer reviews.
