Purchased a Sharp microwave from Freeman's mail order, 9th June. It kind of serves me right for not reporting the poor quality and billowing steam issue, at the start, but I grew continually worse. I tried to report it to Freeman's, and it turned out I was literally a week outside of the one-year warranty. After a lot of stress, they suggested I contact Sharp. I just did this and as suspected, Sharp simply told me there was nothing they could do. So close to the warranty, I would have thought a bit of goodwill to offer to look at it could have been offered.Poor quality goods and customer service. Shall never, ever purchase further Sharp products and will ensure I let family and friends know about this.Considering they now, in 2024, offer a further six months warranty, on registration within 14 days, I would think that this could have been offered to me.Very frustrated to have to spend another £100 on a replacement. This time will order from a manufacturer direct, where quality products and extended warranties come as standard.
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