sharp.co.uk

1.2
1.2 Based on 180 reviews

...

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JS25
My washing machine of 8 months broke

My washing machine of 8 months broke, I have waited over a week for the company to send an engineer out! I had a message this morning to say my engineer would arrive between 9am and 11.25am! He didn't arrive. I clicked on the link in the message and it said I was the next call, then I received a message from the engineer to say due to a technical fault I had been given the wrong time! It would be between 1.09pm and 4.09 pm. I rang Sharp at 12.30 to see what was going on to be told they couldn't get in touch with the the engineer, but had left a message for him to ring them and they would then ring me, at 3.30 I rang Sharp again to be told they still couldn't get in touch with the engineer!!! But he was definitely coming to me today. It's now 5.40pm no engineer and now phone call. So my review is what a rubbish company. And I will be seeking further advice. 🤬🤬🤬🤬

1
Date of experience: Apr 16, 2024

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