I purchased a Sharp Microwave Jet Convection Double Grill Model No.R86STMA, which is not one of their cheaper models approx 2 to 3 years ago but kept in a box as my old Bejam model of 30 years old was repaired and went on till now. I went to get the new unused Sharp out a month ago which has worked ok for a month but yesterday when opening the door to retrieve food from inside, my sleeve caught the lower thin plastic hook and it broke off. I call Sharp on 03300240801 and speak to rep who I explained my problem that I need a new 2 hooked plastic lever to fit inside the door and he did'nt even ask me what model I had and told me they dont have any spares at all. This should be reported to a gov. controlled body that ensures that spares are available on certain goods sold here. Absolutely rediculous that I have to buy a new microwave when all is needed is a small plastic hooked lever costing about a tenner. I have seen them advertised on ebay but not for this model. Beware when buying Sharp goods that you check if spares are available before buying....
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