Would give MINUS 5 star rating if I could.Bought washing machine in March this year, and already 2 faults.BEWARE as well - their "customer service email" address helpdesk.GB@sharphomeappliances. com does not exist !!! Even though you get told while on the line that thisis their email address, and it's also advertised everywhere, that this is their official email address - but emails get returned UNDELIVERED!Coustomer service is non-existent. You don't get ANYBODY competent on the phone, they keep putting you on hold. I was actually eventually able to register my warranty for the washing machine, and "make an appointment for an engineer" but they never sent anybody out. I was told i'd receive a text the day before my appointment, which never happened, and then nobody turned up. So I wasted ANOTHER full day, trying to get through to customer service, who then "apparently" try putting you through to either the warranty team or to the technicians, but then eventually kick you off the line.Eventually was able to get an appointment with Pacifica who thankfully came to firx the machine - but again another week later!Although I'm slightly suspicious, as I think it was Pacifica I had been put though the week before and didn't turn up then. Also, when you call Pacifica, the same happens, that you either can't get through for hours or then are being kept on hold and transferred.Will definitely never get a Sharp appliance again.I never ever had any problems with my old washing machines (Hotpoint, Whirlpool and Indesit), they literally just broke down eventually due to age, but never any faults.
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