sharp.co.uk

1.2
1.2 Based on 180 reviews

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oungou
Would be great if the instructions actuallly worked

My old microwave combi from Bosch Lost its grille after ten or more years of excellent service.I was unaware that it could be repaired so I bought a Panasonic which I could not get on with. ReadingAmazon reviews I then bought from them a SHARP YC-GC52BU-B 25 Litre 900W Digital Combination Microwave Oven with 1200W Grill.In June 2024. It's now November 2024 and I reckon it has ruined over £100 worth of food, due to the bad Instructions or lack of them.Using the microwave is fine if you need to warm coffee. Open the door, put your coffee cup with ingredients and press a button three times.But try to cook a fruit or meat pie. If its from frozen the pie company says 2 minutes in the microwave to thaw the inside and 8 minutes on convection at 180 centigrade. Not on this machine. The results are either solid ice or burnt meat. The front symbols are unreadable and the manual is only readable if you first blow it up to A4 and print it out.Sadly the convection instructions stop halfway through the process.So today I have asked Amazon's supplier to refund me. Not much hope of this but we'll see.Meantime I rang Bosch UK and spoke to a lady who was very helpful. She sent me a list of combies that work and suppliers who have them in stock.I'm calling at one tomorrow. If I don't get a refund I'll just bin the Sharp one.Strange how Anazon shows an average review for Sharp at 4.7.Trust pilots average is 1.7. Strange? Or deliberate?I could not say.

1
Date of experience: Jun 07, 2024

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