So far of recent multiple emailed attempts to prompt Sharp Consumer Electronics to respond appropriately and satisfactorily to registered and documented complaints about one of it very recently purchased microwave units have proved fruitless. No matter how much prior, documented relevant information has been provided, Sharp has remained unaccommodating. And below is a complete, unedited copy of the last email sent today to Sharp. It a response to the absurd demand that I produce and then transmit a "video.""How many times do I have to say the same thing? First, I've never 'made a video" in my entire life. Nor would I know how to do so. Too, presumably Sharp is talking about a sort of documentary, combining both moving images and audio. Otherwise, how, for example, would the Sharp viewer recognize both the humming and scraping noises made when the microwave is operating? And those are not the only obvious deficiencies with this 'lightweight," poorly made device. Also as stated before, the prior Sharp I'd previously owned, also circa 1.1 cu. ft.microwave (R-305 HW, serial # 157668, manufactured in Thailand in 2003) which finally gave out the first week in May 2025, was of much heavier and notably higher quality construction, with none of the obvious deficiencies of this model- which is precisely why it operated so well for TWENTY TWO years--save the light bulb failing about 10 years ago--with no way to replace said bulb without paying some appliance repair person a lot of labor charges to dismantle the entire microwave--thus great engineering-notWhereas this SMC1161 KW cheaply made microwave would never last but a few years, and as so documented in several available online consumer product reviews I've recently read about this very same Sharp microwave. Moreover, so many past reviewers likewise have complained about the evident refusal of Sharp to stand by its microwave products that had proved deficient, by way of Sharp having constructed farcical impediments which preclude consumers having Sharp product deficiencies remedied.So obviously having contacted online Sharp SEVERAL times now trying to get this matter resolved has proved a total waste of my time. Thus, henceforth I'll take different measures. Last, not that Sharp obviously cares one iota, nonetheless as have other disgruntled Sharp microwave buyers so declared, I'll never again purchase another Sharp product of any kind! And as well at every future opportunity I'll 'warn off' people about ever buying any Sharp electronic products. And so be it."Greg Marlowe
Claim your business profile now and gain access to all features and respond to customer reviews.
