I bought my microwave in July 2024 and it has become evident that the clock is gaining time. I have reset it several times to the second but it gains approx. 1 minute per week. My concerns were dismissed immediately by the customer services department saying they were unsure how the issue could be tested and sorry they can't help further! They have now stopped liaising with me. The guarantee is obviously not worth the paper it is written on nor is the customer services department fit for purpose. I have asked for details as to how to make an official complaint but this has also been ignored. How I wish I had read these reviews before buying this item. Anybody reading this review please be warned. I will now be pursuing this matter through other channels.
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