I bought a Sharp Aquos Google LED LCD TV Model 50FN2KA from my local Asda store on May 26 2023. I paid £329 for the TV which turns out was just money down the drain. On November 8 2025 the TV screen went black. I did some research online and found that the TV screen going black was a very common and much reported fault with Sharp TVs. I went through all of the TV reset actions I could find but could not resolve the problem. I also found that the life expectancy of a LED LCD TV was between 5 and 10 years. I had to purchase a new TV (certainly wasn’t a Sharp product) so I opted for a Polaroid Roku TV 4K UHD model P43U3421SKB (Produced for Asda). I purchased the new TV from my local Asda store and paid £172. The new TV performs so much better than the Sharp Aquos Google TV and better £ value.Since my Sharp TV was less than 2 ½ years old I decided to let Sharp know about the problem in the hope that they could provide some technical assistance. On November 15 2025 I used the Contact Sharp Customer Support online enquiry form to provide feedback on my issue. The Sharp website advises that ‘someone will get back to you soon’. Days later and I have had no contact from Sharp so I don’t know what they mean by ‘soon’. I’ve now got to arrange to get rid of the Sharp TV at my local recycling centre.I think that Google and Asda need to think very carefully about how they select the suppliers they deal with. The Sharp to Google software interface for this TV is absolutely useless and I’ll certainly not be purchasing Sharp products in the future.
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