SHARP 4T-C43BJ6KF2FB TVThis TV was the worst purchase ever, it has always been really slow and buffers constantly, you can't download new apps that aren't preloaded and when it was just over a year old I kept getting messages it did not recognise the internet password even though there is nothing wrong with the password which worked fine on a box connected to the TV. Due to being well within the warranty period when the internet issues started, I contacted customer service, emails were sent back and forth for months (a delay on my part due to health issues) but I was given instructions for a hard reset of the TV which worked again for a few weeks and it started losing the connection again! The only way to get it back is to turn it off at the socket for minutes or hard reset (the socket is behind heavy furniture so not feasible and I should not have to do either of these!!!) This time I was told they would provide me with updated software but it turns out that even though I can provide all the TV details as seen onscreen including the CURRENT SOFTWARE version etc, I actually can't get the updated software because I need the serial number of the TV which is currently located behind were the wall mount connects to the TV so it can't be seen once mounted!! This is such a bad design fault!!! So now I am left with a useless TV that loses the connection every few weeks due to being disabled I can't get it back down from the wall mount to gain access to the serial number, which seems mute given I have proof of purchase and the current software information. Paying someone just to remove the TV to find the serial number would be almost as much as a new TV.
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