Urge possible customers and companies selling Sharps products to trade elsewhere. We will never buy another Sharps product again and instead spend more on products that offer an efficient, reliable and truthful after sales service. Bought a Sharps washing machine and the rubber seal went so paid for an engineer nearly £100 and had to wait for two weeks for the appointment only to look today on the porthole why only this morning ( when he was due) that an engineer hadn’t been assigned, nothing further and no call of updates. We were given the run around for around three hours ( note:- they don’t work over the weekend for call handling either). Being passed from one number to another, being told calls are recorded for training purposes - being hung up on when requesting simple answers, told the manager would call back but never did. The tenant took time off work to be there. Diabolical lack of service including training. We paid in advance for a service that we didn’t get and still are no further forward. Complete waste of time. Shame on this company! Agree with past comments - there should be minus stars.
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