After reading the reviews here I was dreading trying to get our heat pump dryer fixed after the capacitor failing after just 1 year. It was difficult to initially get through to the warranty team but once a repair appointment was booked with Pacifica who completed the repair, the process was really straightforward and it was fixed in about 2 weeks. The communication from Pacifica was also excellent.Yes it isn't ideal that the dryer stopped working after 1 year but thankfully the Sharp guarantee covers for 2 years unlike other brands.In the future, I would likely just go back to Hotpoint, Indesit or a different brand for other appliances due to the overall poor reliability this dryer appears to have so far.
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