Bought a SHARP washer and dryer. Broke down within 5 months. Contacted SHARP as I was still within warranty, was extremely hard to get hold of customer service and when I did, they were very disrespectful and didn’t seem willing to help. After contacting multiple time, finally an engineer came to look at it and change parts. It stopped working again within days. Had to go through the same thing, try to get hold of customer service and re do things. Again, appalling customer service - just plain rude and unwilling to help. Got the parts changed again but we stopped using it. Couldn’t return it either to Curry’s as they don’t handle this and had to contact SHARP for this. But guess what? Sharp customer service barely picks up. So it’s just sitting at the garage - wasting space. Our product wasn’t cheap either so this was a very expensive mistake. I would recommend everyone to just avoid this company.
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