Bought a sharp washing machine, 5 months in and the start button stopped working. Under warranty and called their repair service Pacifica. At first it seemed good, booked a repair slot and even went for extended warranty. The engineer couldnt find property and cancelled job, waited 2 weeks for this booking and because he couldn't find us we had to call up and book again waiting another 2 weeks. The day before coming they cancelled again and said ordering part. Lol they haven't see the machine to order part. 20+ calls and they decided to say give us your seller details and invoice and we will authorise a code so they can uplift washing and issue a new one. 24hrs and code will be sent, still waiting a week later. No longer can get through to get this code. Their lines to get ppl to buy warranties are available but to book repair etc are apparently too busy and they just say service unable and hang up on you. Pacifica is one of worst companies I've had to deal with. 5 weeks on still not resolved.
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