sharp.co.uk

1.2
1.2 Based on 180 reviews

...

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Awful Products & Awful Customer service!

As all the other reviews I wish I’d read before purchasing a Sharp Tumble dryer - stopped working after 6 months, 2 yr warranty, you would think no problem! But took 2 weeks to send out an engineer from Pacifica, they came with no parts, diagnosed the problem (which was it kept stopping and saying water full), got a new date for another engineer to come with the part (3weeks later) and the part didn’t fix the problem. He said it was something else that was wrong. Another fortnight to wait for another part, who knows if it will work! Weeks without a tumble dryer is just not acceptable, will definitely be reporting to anyone who will listen! Never bought SHARP before and will stick to Hotpoint or Samsung in future. Warranty evidently ok if you don’t need the product for weeks at a time- totally unacceptable

1
Date of experience: Oct 03, 2023

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