The tumble dryer I bought has been smelling of burnt rubber so I’ve tried to find an email address to customer service since AO doesn’t take responsiblity for the products they sell. Sharp does not respond to the email they have listed online. Almost a year later, I’ve found a really concerning and bizarre mark on the side of the dryer. It’s a huge bulge that looks like melted plastic and bits coming off. It has not been moved from its space so I certainly have not caused it to get this way. How am I ever going to get any help?? I have a disability so I don’t use the telephone.Update: I never got a response from Sharp. In the end I had to deal with this through AO, who are absolutely the worst company I’ve ever dealt with. It took many reminders and two months before they finally came and picked up the damaged appliance. Apparently it had been damaged in transit before it came to me. I have detailed my experience with AO in another review. They are really the worst.
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