This customer went from curious consumer to raving fan in 48 hours. My initial contact with Shaver Outlet was intended to diagnose why my high end wet/dry Braun shaver would no longer take a charge. Not expecting more than the standard "We won't know unless you send it to us for a look", I was surprised that Brian's first response was actually a question. He asked me if I used this device a lot in the shower. In fact, that was EXACTLY the reason why I had purchased it 3 years ago. I learned that problem was very likely that a seal was broken allowing water inside. While my shaver could be fixed much cheaper as a "dry" shaver, it would be cost prohibitive to restore its capacity as a "wet" shavers. Based on my affinity to continue shaving in the shower, he recommended the Panasonic line which, in his 26 years of experience, had proven better performance as a wet electric shaver than Braun. He quoted me a special discount on a particular model that was approximately 40% off the normal retail price. I went on Amazon that night and found the exact Panasonic model. Not only was Brian's price $10 cheaper, but the shipping cost to buy directly from the Shaver Outlet website was about half that of Amazon because my home address was less than 120 miles from their location. If I had purchased the Panasonic ES-LV95-s from Amazon, I would have waited a week for delivery. Instead, my package was delivered to my door by UPS ground overnight! Best of all, the shaved works like a champ in the shower. I am now a highly loyal customer based on my conversation with a very competent advisor and the exceptional buying experience I had this week. A++++.
Claim your business profile now and gain access to all features and respond to customer reviews.
The Ultimate Shaver Source:
We are one of the largest sellers of electric shavers and parts in the world. We sell parts for almost any shaver made in the last 30 years. Whether you need a new shaver head, batteries, cord, trimmer or just about any other part... we have it. We also have a wide selection of new and factory refurbished shavers, beard, mustache trimmers and hair clippers. If you require a repair to your shaver and can't do it yourself, let us know and we can give you a free estimate.See more
