Aweful customer service. I returned an order as the size was too big. I emailed them about my intent return, returned the item and informed them that it has been shipped. I have emailed several times to ask about my refund status. I haven't heard so much as a peep from their customer service. They do not answer emails, the messages sent through their contact form or their phone. I will now take a different approach to retrieve my money.
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SHD Medical is a supplier of medical products including condoms, lube, disposable syringes and needles. Fast, discreet and free delivery on all orders.
SHD Medical is a small Limited company based in Plymouth. We started the business back in 2013 on a part time basis and as the business and our interest in the field grew, it was quickly decided this was what we wanted to do, i.e supply quality products at the cheapest possible prices.
In 2014 we became a Limited Company
After studying the medical supply market, we noticed that the market was flooded with inferior quality products such as non medical grade syringes and gloves. We decided that this was what we wanted to concentrate on seeking out, and stocking the best products in each area, and working with the manufacturers to get these prices as low as possible for the customer.
Our key success has been the relationships built up with customers, helping them find the right product at the right price. See more
