A complete scam of a company. The last two payments the took and I have never received. After complaining and telling them I wanted to cancel, they said it was because I didn't schedule a follow-up appointment. They took my money aug 24th, September 20th they said it was on the way, September 24th the took another payment. At this point I have been messaging and emailing them. Finally said just cancel and refund. October 3rd is when they respond with you need to make an appointment. Why then all the messages and emails saying it's on the way. Why over a month later am I told I need a follow-up. I was never told about this before. I have sent multiple messages about canceling. My last emailing demanding the cancel and refund was met with a message 4 days later about how I need to schedule a follow-up to receive my order. They are completely ignoring my request for cancelation and refund. I ended canceling my credit card because I belive they will end up charging me again and there is no way to remove your card. I filed a complaint with the indiana attorney General consumer protection division. They are trying to mediate for me. I suggest any with a similar experience file with your states attorney general as well. If it is not resolved i will be looking into further action against this company.
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