I put a redemption in on 10/4 and I still have not received my $300...I've emailed support several times and get the same answer that they are escalating it to the redemption team...but today is now 10/16 and I still have gotten nothing...I've been verified and am set up with Aeropay...they have no problem taking my money in a second but can't pay the winnings...nor can I cancel the redemption to try and re-do or try for gift cards...I'd like my $300 ASAP...I'm very disturbed at this especially being a new casino I was excited to play at...I will update my review if I receive this money in a timely matter now.
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