I found both Sue and Kevin very helpful to deal with. My father's 5yr old TV started playing up, after a conversation with Sue who put me at my ease, the tv was collected the next day. Kevin called after assessing the problem to give me the choice of repairing the tv or purchasing a new one. As the cost was very reasonable we went with a repair. This was done in a matter of days. Kevin set the tv up and ran through what had been done. So thank you both for everything.
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