Using the app can be an ordeal, and the charging stations leave much to be desired. I've spent both time and money trying to initiate a charge—sometimes it works instantly, while other times it doesn’t, leaving me bewildered. It's incredibly disheartening that the closest charging station is a Shell one. I suspect the pre-authorisation charge is just a money-making tactic, as it takes 8 to 14 days to return the funds from a failed transaction. During this time, I wonder where my money is being held. Believ charging stations might require some patience, especially if you make an error, but at least they function reliably. Opt for Believ, steer clear of Shell, and preserve your peace of mind.
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