I was with my mum in Oxford we went to the shell garage and my mum accidentally put the diesel in her partners VAN that we now know is petrol the garage staff were very unprofessional I asked them if they had a pipe to syphon out the fuel and they were trying to be rude and unhelpful I walked around the back of the garage where there was so much rubbish and debris enough to be a fire hazard so dirty and extremely dangerous amount of rubbish for somewhere they have explosive substances in use whilst I was there i found a pipe for the exact use I wanted lol in the rubbish. So I asked the staff if the would sell me petrol can to fill with the I wanted fuel they were so unhelpful and were talking to each other and laughing not looking at me and said we don’t have enough as they laughed we phoned the AA and they were on there way and said they would be 1 hour which the shell staff replied you can’t stay here that long so I asked some of the really strong looking lads if they would help me push the car about ten metres on the flat to the correct location they just replied NO! So my had to get her boyfriend to come and he is disabled with a bad leg to push it at his own risk we managed to push the Van and as we were waiting for the AA two male employees were smoking outside the garage and laughing while pointing at my mum the made me and my mum’s boyfriend really annoyed and think why are they SO UNPROFESSIONAL PEOPLE HERE. you do not want to brake down at Shell oxford Cowley it’s not safe what a useless group of staff that don’t seem to like let alone do there job at all. I remember going to Bp when my bike needed oil and the staff even gave my a cardboard funnel I’ll not be using shell ever I’ll make sure I stop for fuel before getting within 10miles of a shell garage in future by checking my phone map to stay away from them!!
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