Shell 22 Fleet Road , Fleet Unbelievably rude and ignorant manager , coffee machine was not working correctly and gave me the wrong coffee , Manager shouted at me and accused me of trying to not pay , I was stunned at his rude and aggressive approach , he offered no help and kept accusing me of attempting to steal a coffee by not paying , 3 times i told him what happened and many many times he responded like I was s thief trying to steal ... horrible experience I put £5 cash on counter and walked out without a coffee , I didn't even wait for my change . I am unlikely to buy anything in this place again they do not deserve my custom with such unbelievably unhelpful and rude staff .. To make matters worse I have frequented this place 5/6 times a week for 2 years so to be accused abruptly of trying not to pay is hugely offensive
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