This is in reference to the Shell Service Station(Little Waitrose Ashford Manor TW15) On 25th January I filled up my car and the cashier missed charged, undercharged!! I didn't notice at the time as I was in a rush. 5 weeks later I received a letter from a tin pot company named Forecourt Eye demanding I repay the under charged amount of £37.74 which I have no issue with!! however I'm expected to pay an admin fee of £30 for the privilege. Contacting both the garage and Shell they are not interested in resolving anything. My point is more about the process taking photo and video footage of customers and the threatening letter sent out by Forecourt Eye!! Eventially trying to contact the owner of the garage it appears to be run off shore!! What a suprise, these companies make me sick. Take all the benefit of the country but pay nothing back.
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