Don’t trust the Shell App - filled up at Shell Broken Cross Macclesfield using the app to pay for the fuel except I think a disgruntled attendant canceled the operation while I was using the pumps without my knowledge. This defeats the purpose of the app as I have a disability so wouldn’t buy fuel unless it is self service otherwise would simply have gone elsewhere. Now I have a Forcourt Eye letter asking me to pay for the fuel (no probs there), but they want me to pay additional costs! Have complained to Shell and they seem to have a bad attitude or prejudice problem.
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