Sure, here's a more professional and clear version of your message:---Feedback on Poor Experience with the Shell AppI’m very disappointed with the Shell app and the service at Minit. For the past 20 times I’ve visited the petrol station, the app has consistently failed to work — including just a few minutes ago. This ongoing issue is frustrating and unacceptable.I’ve been a loyal Shell customer for over 15 years, using petrol and diesel. But now I’m seriously considering switching to BP or another provider. The app is overly complicated and unreliable, and customer experience is being ignored.Thank you for making this decision easier with such poor service.
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