The owner of Shell (KETLEY, TF15DY) was threatening the worker at the till in a bad way if he would accept my Yodel parcel because of the size of it. I said I am going to complain to Yodel about it and he agreed on taking it in the end to his detriment because of his boss, you should be careful who represents your brand. Dissapointed by who you chose to run your franchise.
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