I order the cellulite massager on 20 december. Delivery was stated as 26 December. It is now 4 January. 16 days since I paid and it seems the parcel has only now been despatched.I live on a 10 month caravan park and the park closed on 2 January 2026. None of my regular neighbours are on the park and we cannot return until 1st March. I am currently living and working in a different county. WHEN/IF my purchase is ever delivered, it will just be dumped because no one remains on site to take it in.This is sheVitality's fault. Their customer service is ATROCIOUS. They keep trying to placate me. This is their fault and I want my money back. They refuse or just blatantly ignore the fact that I will never get the item I ordered on 20 December. If I had known that it was coming frim CHINA, I would never have ordered it. Before it was finally despatched, I said okay, amend the address and send it to where I am currently living but they could not even get that right.Please, for your own sanity, DO NOT ORDER FROM THIS COMPANY. DO NOT WASTE YOUR HARD EARNED MONEY.
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