The rating of three stars is for the customer service I received from Shevitality. They were prompt and professional when I emailed them. I received the incorrect product (cupping device). Shevitality were quick to answer my concerns and send me a replacement. Unfortunately, I received the same product again! At this stage I requested a refund. I wanted to give them a fair review and promised them this on getting a full refund. They were in touch quickly and I received a full refund. Now…what to do with two cupping device kits haha. I didn’t want to take a chance and receive the wrong product again. I’m kinda bummed to be honest as their reviews and star rating were excellent!
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