I purchased the Profile Booster service from Shine.com with the clear understanding that there would be no additional payment requests after the package purchase. This was explicitly communicated to me during the sales call.
However, shortly after purchasing the service, I received a call asking me to pay extra for “education verification,” claiming it would increase my chances of employment. When I declined this additional payment, the representative abruptly disconnected the call. After that, there was no follow-up or proper response from their side.
When I called back, I was told that these are “optional alternative services” and that I had already been informed. This contradicts what was clearly communicated at the time of purchase — that no further payments would be required.
Additionally, I was told that Shine would proactively reach out to companies interested in my profile. As a Creative Director, I was expecting relevant senior-level or remote opportunities. However:
There are no meaningful remote job listings for senior creative roles.
The dashboard provided is no different from the free version of the portal.
There is no visible evidence of recruiter outreach or profile enhancement beyond what is already available without payment.
The service does not justify the cost, and the upselling approach feels misleading and unprofessional.
I would advise other job seekers to be cautious before purchasing paid services, especially if additional payments may be requested after the initial package.
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Shine.com is the most innovative and the second-largest online job portal in India. Founded in 2008, Shine.com has emerged as a leading force in the recruitment industry, consistently redefining how talent meets opportunity. Under the leadership of Akhil Gupta, CEO, Shine.com, the platform has embraced cutting-edge technology and a candidate-centric approach to transform the hiring landscape. The portal’s popularity is evident with over 60 MN+ registered candidates and 3 lakh+ active job listings from top companies.
Shine.com connects jobseekers and recruiters by accurately matching candidate profiles to the relevant job openings through an advanced 2-way matching technology. While most job portals only focus on getting candidates the next job, Shine focuses on the entire career growth of candidates. To this end, Shine has launched Shine Learning- India’s largest career skills site for working professionals with over 500+ courses & certifications.See more
