Brought a personalised led rose lamp on the 13th June. Recievied it on the 30th June for it to be damaged. It came in a box in an envelope that was not probably padded and no mention that the item was fragile. Sent email with pictures attached of the damaged item. They have since come back saying I need to pay any additional $20 for them to send me a replacement. Which I will not be doing when it is not my fault especially when I paid $54.74 (£43.64) for the original item Will never use this website again. AVOID AT ALL COST.
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