I ordered a personalized lamp with spotify code. I am completely dissatisfied for several reasons:1) The product should have arrived around 11-12 February, but it arrived on 23 February.2) On the website it was specified that the dimensions of the lamp were 22x14 cm, while the lamp that arrived is 15x10 cm.3) The back of the lamp had several scratches, very visible and marked when the lamp is on.After numerous exchanges of emails where I asked for a refund or a new product that respected the characteristics described on the site, they replied that they were sorry and that they could have given me a ridiculous 5 € refund (when I paid the product more than 40 € !!!). I sent an email complaining about how ridiculous the € 5 refund was and I have not received a reply or any kind of refund.
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