I sent my watch to the company for repair because it wasn’t functioning. I also inquired about wristband options, and while they sent me some choices I didn’t like, I didn’t respond. Because of this, they did nothing to repair my watch. A month later, when I called to check on it, I was told they would get back to me in 48 hours, but no one did. I called again and learned that the repairs had been delayed due to the wristband email. This is an unbelievable mistake. I would not recommend purchasing these watches—service is the worst.
Claim your business profile now and gain access to all features and respond to customer reviews.
Shinola is an American luxury goods brand based in Detroit.
