I’m just hoping this might prompt a response from the company. I ordered a watch on August 5th, which was shipped on the 9th. Living in the UK, it was sent via 'express air.' It's now August 22nd, and I still have not received it. I've emailed customer care several times with no response. I'm sure their watches are great; I just wish I had mine. Update: five days later—still no watch and no communication from customer service, though I keep receiving sales emails.
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Shinola is an American luxury goods brand based in Detroit.
