Order placed and paid for an Arizona car import on 4 May 2018, and car received end of July, making the entire process 3 months. During this time, there was poor communication, while initially the title was "lost". I had to waste my time chasing FedEx and a copy of the title, then two weeks later it turned out misplaced by CFR - something they should have chased all along.Once the car arrived the repairs were estimated at about £2000 and was told it's a "restoration" job. Mind you, anything above changing a wheel bearing is probably a restoration for them. It took 3 months to get the mechanicals sorted. And they broke the electricals. These took another 5 months to get sorted because the technician left the company and no one else was qualified to work on electricals. I am actually not sure if this shop actually is qualified to repair cars at all. Perhaps the only licence they have is to import them. At no point they told me they will repair the car themselves. And the rates are not cheap either at £65/hr.So 11 months later I had a repaired car, after paying way more than originally estimated, imported by a shop unable to repair cars. No, the car was not "restored", not for £2500 for sure. Just the usual mechanicals, one welding, and one relay fixed.To leave 2 stars is being overly positive.
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Our experienced team specialise in shipping cars around the world, from a single vehicle coming back to the UK through to organising the car shipping logistics for major motoring events.
We are the UK’s leading full service importer of classic, new and used cars into the UK, employing only the highest qualified IVA technicians in the country, you can be sure that any modifications needed for MOT/IVA testing are carried out to the highest standard.
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