Since I couldn't give 4.5 stars - 5 stars it is...I had an Audi Q5 shipped from South Africa to UK, quoted time frame was 12 weeks from collection, it was ready exactly 15 weeks later - no fault of SMC with DVLA taking more time than they had quoted to actually register the car and shipping delays out of SA.The whole process was fairly smooth and effortless, initially quoted for RoRo, but since those where no available it was containerised. This seemed counterintuitive to me as I was based in the port city that the vehicle would eventually leave from, but needed to be packed in JHB some 600km away. The hassle was all taken care of, my car was fetched from my door, stored, packed, photo's sent, and then I could track it online all the way to London.Only reason I would give half a star less is that there was a long period of communication silence between car being collected and it being shipped - I needed to chase regularly and ended up staying in touch with the South African export agent for updates.Every time I dropped an email or called the office I got a response almost instantly, and getting my car back in the UK was definitely a pleasure!
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