been on shopify for about 3 years. I used to file claims directly through UPS/USPS. Now that we solely use Shipsurance, it's so much easier to take care of customers whose packages go missing, get damaged, etc. Their quick tag menu for naming the screenshots/docs i send them can use some updating, but overall, this has made me a much better merchant because there's less risk for both me and my customers. You show proof, they reimburse you. It's a matter of screenshots and now having to type everything out, list prices, etc etc. Simple. Thank you.
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Shipsurance Insurance Services, an Assurant Company, is a shipping insurance provider. We provide coverage for shipments sent via the major shipping carriers at a greatly reduced rate; often more than 90% off of the carrier rates. Think of us more as a business partner than a shipping insurance vendor. We work with you as your claims management department. We have been insuring businesses for over 10 years and underwritten by Voyager Indemnity Insurance Company. Voyager is 'A' rated by A.M. Best."See more
