I have been rail roaded and given the run around by ship saver insurance for weeks and weeks now. I have spend thousands and thousands of dollars insuraing hudreds of package. With my first claim ever with them, they refuse to pay it. Going so far as to say i did not use their service on the shipment. Ebay and even their own site clearly shows i did. I am sad about losing this money but even more sad0 that i see i honestly relied on them for all.my packages, only to know now they behave in this manner when a claim is filed. Their site is close to impossible to navigate. Links leading to no where. Then, when i did finally find areas to leaves messages, they were never answered. I had to go through ebay to contact them. That's when they casually replied my package(s) were never covered by them. So sad companies revert to effectively stealing from us normal people with micro businesses. In the future, i will use the more expensive usps insurance, but at least i know the usps is legitimate.
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Shipsurance Insurance Services, an Assurant Company, is a shipping insurance provider. We provide coverage for shipments sent via the major shipping carriers at a greatly reduced rate; often more than 90% off of the carrier rates. Think of us more as a business partner than a shipping insurance vendor. We work with you as your claims management department. We have been insuring businesses for over 10 years and underwritten by Voyager Indemnity Insurance Company. Voyager is 'A' rated by A.M. Best."See more
