An absolutely terrible claims process has revealed this to be a scam "insurance" company. They have hundreds of customers that probably don't realize that if your company logo is on your packaging, they aren't insuring your shipment. This might not come to light until you file a claim and they show you the fine print. Out of a three box shipment from the USA to Germany, one made it to the customer, one got returned, and one was lost. With zero investigation they assumed the lost package was stolen because we have our logo on the box and only paid us half of the value. We have subsequently decided to take our business elsewhere.
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Shipsurance Insurance Services, an Assurant Company, is a shipping insurance provider. We provide coverage for shipments sent via the major shipping carriers at a greatly reduced rate; often more than 90% off of the carrier rates. Think of us more as a business partner than a shipping insurance vendor. We work with you as your claims management department. We have been insuring businesses for over 10 years and underwritten by Voyager Indemnity Insurance Company. Voyager is 'A' rated by A.M. Best."See more
