Let me preface that I hardly pay for shipping insurance on items I ship unless it's worth a lot or a fragile item.I have never filed a claim before but this was my first and my goodness I have never felt more robbed in my life of time and money. I sold a product on eBay where the product was claimed as damaged. eBay requires that items are sent back to the seller and then the buyer will be refunded after it is received. This in itself will "result in the denial of the claim," as you are expected to hold onto the item and packaging from when it was damaged. I had opened a claim at this point before the return but the claim also took 20 days. eBay had already required the item be returned to me which was totally out of my control and they know this.They will use their "Terms and Conditions" or fine print to squeeze out any liability they can to steal your money and you won't see a dime for a SERVICE you PAID FOR. And before I finish, I provided them with more than ample pictures and information, with multiple follow up emails. I gave them everything they wanted and then some which shouldn't even be necessary. Please learn from me and never send them another penny, thanks.
Claim your business profile now and gain access to all features and respond to customer reviews.
Shipsurance Insurance Services, an Assurant Company, is a shipping insurance provider. We provide coverage for shipments sent via the major shipping carriers at a greatly reduced rate; often more than 90% off of the carrier rates. Think of us more as a business partner than a shipping insurance vendor. We work with you as your claims management department. We have been insuring businesses for over 10 years and underwritten by Voyager Indemnity Insurance Company. Voyager is 'A' rated by A.M. Best."See more
