We were using a different shipping insurance company last year and the claims process was slow, required ridiculous wait times and sometimes narrow windows to file and handle claims. With Shipsurance we've been able to work through claims quickly with minimal back and forth, which makes us an our customers happy. The only reason I didn't rate a 5 is there could be some user features adjusted in the claims process (file size limits, storing recurring data).
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Shipsurance Insurance Services, an Assurant Company, is a shipping insurance provider. We provide coverage for shipments sent via the major shipping carriers at a greatly reduced rate; often more than 90% off of the carrier rates. Think of us more as a business partner than a shipping insurance vendor. We work with you as your claims management department. We have been insuring businesses for over 10 years and underwritten by Voyager Indemnity Insurance Company. Voyager is 'A' rated by A.M. Best."See more
